Artwork information label /Artwork packaging
Delivery/Return
Bring-in/Bring-out
Common
To protect your work, please use reusable packaging that is easy to unpack.
Shipping Notes
・The following items have been damaged during delivery. In recent years, there have been cases where the packaging method is not covered by the delivery company's warranty. Please check the following points.
・When shipping glass or ceramic items, we use shock-resistant outer boxes and cushioning materials, and display warning labels such as "Handle with care" and "Keep upside down."
・Photographs or artworks printed directly on acrylic sheets may come into contact with the packaging material during shipping and be damaged, so please take measures to prevent them from coming into contact with the packaging material.
・Oil paintings, acrylic paintings, and other works that are not yet dry may stick to the packaging and be damaged, so please make sure that they do not come into contact with the packaging.
・We cannot guarantee against damage during delivery. ・Please bring the above items in (unpack) and take them home (pack).
・In order to protect your valuable works, please understand the contents and take care in packaging them when shipping.
Table of Contents Link
5. Attach the artwork information label to the exterior
01
Prepare the artwork and artwork information label
Product information label : 4 or more
Please include your real name, artist name, and title. (Handwritten is acceptable.)
* Will be removed during exhibition.
02
Flat artwork
Attach an information label to the back of the artwork
・Please make sure to attach a hanging cord to the back of wall artwork.
If not, it will be charged separately
・Please remove the glass. *Acrylic panels are acceptable.
*Please be sure to attach the hanging cord.
Solid artwork
Attach an information label to the back of the artwork
・Please take measures to prevent unstable works from falling over during the exhibition.
*If you are placing your work in an acrylic box, please take measures to prevent it from collapsing during shipping.
03
Packing the work
No packaging material specified
・ Always use bubble wrap or other cushioning materials
・For hanging scrolls and special boxes, we will leave the packaging materials etc. to you.
★Please pack your items if you bring them in.
・To prevent confusion, please be considerate by clearly stating your name and combining your information as much as possible.
Packaging materials will be stored in the museum warehouse.
04
Attach the artwork information label to the packaging
・Be careful not to damage the corners of picture frames, etc.
If you have any equipment or layout instructions, please write your name on them and include them.
★Please put in enough cushions etc.
05
Applying information labels to the exterior
Securely tape all four corners
★If you are bringing food or taking it home, please complete the preparations up to this point.
Delivery person
*Please make sure to specify the delivery date and time.
- Signs such as "Handle with care" and "Do not use upside down" are clearly displayed.
・Attach "opening instructions" if necessary
・Select a company that can transport art works
・Insurance is provided in case of damage or loss during delivery
・Clearly communicate the delivery date and time to the delivery company
★Please strictly adhere to the specified delivery date and time.
On days other than the delivery date, the item will be returned by the delivery company with payment on delivery.
06
If you request a return from the secretariat
Shipping: Prepaid
Return shipping: Cash on delivery
Tape the four corners of the return slip
*Return slip will be included with the selection notification.
*If you are requesting packaging and delivery to an art exhibition, etc., please place the return shipping slip in an envelope and ask the delivery company to attach it to the outside of the packaging.
★About packaging when returning works
- We will use the same packaging materials as when the item was delivered. - Please make sure that unpacking and repacking is easy and straightforward.
Please make it easy for unpacking and packing staff to handle.
・Large, heavy works
Total of three sides is 250cm or more, or 20kg or more
・Delicate glass
・Complicated assembly
・Sharp and easily scratched works
The office cannot handle this.
Shipping: Prepaid
Return shipping: Cash on delivery
Please arrange for a shipping company to handle the unpacking and display, and the return (removal and packing).
・Please carry in and out by yourself or arrange for staff.
・The secretariat cannot arrange for vendors or staff.
If you have arranged for a contractor, please contact the office.
★Examples of packaging that cannot be delivered
Packaging with only bubble wrap like the one in the image may cause damage during shipping or may not be delivered depending on the shipping company, so please be sure to pack your item in a cardboard box.
★If you bring or pick up your work directly at the venue, please pack it in cardboard.
